‘Sick of the Sh#t’ - Set and Forget Tech Solution

Looking for reliable, Australian-based tech support but can’t find it?
WebOracle will always be here for you, and speak in a language you can understand.

Let us help you...

We know what it's like when emails go down, your website isn’t displaying and you're pulling out your hair because you have a ton of emails to reply to and can’t get hold of your tech support guy who doesn’t speak your language anyway.

Here at WebOracle we totally get how frustrating this is. Our experience helping large clients navigate all things IT means you get the benefits of big business solutions priced to suit your small business needs.

We’ve listened to our smaller clients and come up with a pin-sharp suite of services to keep you right on track, so you can concentrate on your business without having to worry about anything tech going POP!

Worried about changing suppliers? We understand it can be scary when you don’t really understand how it all works. And that’s why our package takes care of every step of the supplier changeover for you, so you don’t have to do a thing except for pass on the required info.

There’s no downtime and no stress for you – just the end of your tech support frustrations.

Our carefully crafted Tech Solution Package looks after all your online digital needs and lets you get on with doing what you do best!

Our Tech Solution Package
includes all of the following services

Phone Support – you heard right!
We’re on the end of your phone call Monday to Friday, any time between 8.30am – 5.30pm AEST. If you need support and want to actually speak to someone, just call us. Better yet, you’ll be speaking with one of team members in Melbourne, not someone in an overseas call centre.

24/7 Online Tech Support with a turnaround time within 2 hours

Google Compliance updates
(additional value of approx $1,000.00 each year)

Email Hosting

Email Backup and Monitoring

Email Outage Support

Automated Domain Name Renewals

Website Hosting

Website Backup and Security

Website Fixes (things like if your homepage image stops displaying properly and you need it fixed. This does not include new design requests)

Remote Access Support - Via Screen Sharing

Unlimited Password Resets for your Website and Email

Access our Online Customer Portal

Hardware Support & Setup relating to this service
(phone and computer set up troubleshooting)

Investment - $120.00 per month. (Minimum 12 month term*)

For more information on our services and any bespoke requirements, please contacts us on 1300 505 763 or email us here.

Stop wasting your hard-earned money!

 

Recent reports revealed that 34% of Australian small businesses fail because of poor financial control, and your tech support spend plays a large part of your ongoing business costs.

While engaging an independent tech support operator who charges you by the hour may seem like a good idea, this quickly ends up costing you more than if you commit to a monthly tech support plan that covers everything. Better still, having an agreed tech support plan in place each year means you can better manage your tech support costs and cash-flow.

We understand most people don’t ‘get’ IT. You just want it to work, and when it doesn’t work properly, you just want to speak to someone who understands you and ensures it’s fixed quickly.

WebOracle has spent years listening to small businesses to fully understand what your tech support needs are, what you want out of your tech support service, and most importantly, developing our services to ensure you never have to worry about anything Tech.

Get in touch